Terms & Conditions

User Responsibilities

By using our Services, you agree to:

• Comply with all applicable laws and regulations of the Hong Kong Special Administrative Region (HKSAR) and any other relevant jurisdiction.
• Provide accurate, current, and complete information when required.
• Use the platform only for lawful purposes.

You must not:

• Upload, distribute, or transmit harmful, defamatory, obscene, fraudulent, or unlawful content.
• Attempt unauthorized access to our systems, servers, or databases.
• Engage in spamming, phishing, hacking, or other malicious activities.
• Interfere with the proper functioning or security of the Services.

Access to our Services is intended for individuals aged 18 years or above. By using our Services, you confirm that you meet this age requirement.

Services & Modifications

BapStar Group reserves the right to:

• Modify, suspend, or discontinue any part of the Services at any time without prior notice.
• Update or revise these Terms & Conditions periodically.

Continued use of the Services after changes are posted constitutes acceptance of the revised Terms.

Payment & Booking Policies

Where applicable:

• All payments must be made using the approved payment methods listed on our website.
• Prices, packages, and promotional offers are subject to change without prior notice.
• Bookings or service engagements are confirmed only upon successful receipt of payment.
• BapStar Group reserves the right to refuse or cancel any order at its sole discretion.
• Any applicable taxes, transaction fees, or currency exchange charges are the responsibility of the customer unless otherwise stated.

Data Privacy & Security

• Cancellation requests must be submitted in writing to our official support contact.
• Refund eligibility depends on the type of service purchased and the timing of the cancellation request.
• Services already rendered, partially delivered, or digital products accessed are generally non-refundable.
• Refunds, if approved, will be processed within a reasonable timeframe and through the original payment method where possible.
• All refund decisions are made at the sole discretion of BapStar Group.

Data Privacy & Security

• We are committed to safeguarding your personal data in accordance with the Personal Data (Privacy) Ordinance (Cap. 486) of Hong Kong.
• Personal information collected is used solely for service delivery, communication, account management, analytics, and legal compliance.
• We implement reasonable technical and organizational security measures to protect user data.
• While we strive to protect your information, no system can guarantee absolute security.
• For detailed information, please refer to our Privacy Policy.

Intellectual Property Rights

All content available through our Services, including but not limited to:

• Logos
• Trademarks
• Text
• Graphics
• Videos
• Digital materials

are the intellectual property of BapStar Group or its licensors and are protected under Hong Kong and international intellectual property laws.

You may not reproduce, modify, distribute, publish, transmit, or commercially exploit any material without prior written consent from BapStar Group.

Unauthorized use may result in legal action.

Limitation of Liability

The Services are provided on an “as-is” and “as-available” basis.

To the maximum extent permitted under Hong Kong law, BapStar Group:

• Makes no warranties regarding accuracy, reliability, or uninterrupted availability.
• Disclaims liability for direct, indirect, incidental, consequential, or punitive damages arising from use of the Services.
• Is not responsible for losses resulting from system downtime, cyberattacks, technical failures, or events beyond our reasonable control.